Category of personal information

How we use it

Legal Basis for the processing

Period of detention

Contact details, such as your name and your email address.

We may use this information to create a profile for you to allow you to log-in, access and use certain features of the Service.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

Up to 90 days after the removal of your account.

We may use this information to communicate with you including sending service-related communications (such as statements, invoices and solicited marketing communications).

The processing is necessary for our legitimate interests, namely administering the Service, for marketing purposes and communicating with users.

We may use this information to deal with enquiries and complaints made by or about you relating to the Service.

The processing is necessary for our legitimate interests, namely administering the Service, dealing with complaints or enquiries and otherwise communicating with users.

Profile information, such as your display name.

We may use this information to create a profile for you on the Service.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

Up to 90 days after the removal of your account.

We may use this information to communicate with you, including sending service-related communications (such as statements, invoices and solicited marketing communications).

The processing is necessary for our legitimate interests, namely administering the Service, for marketing purposes and communicating with users.

We may use this information to identify you and deal with enquiries and complaints made by or about you relating to the Service.

The processing is necessary for our legitimate interests, namely administering the Service, dealing with complaints or enquiries and otherwise communicating with users.

Service login details. Where you create an account with us (rather than logging in using a social network) we will hold your user name and password details so that we can keep your account secure.

We may use this information to allow you to log-in, access and use certain features of the Service.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

Up to 90 days after the removal of your account, or once you request to use another login method and the password to be removed.

Comments and opinions that you provide to us when you contact us directly, e.g. by email, phone or when you complete an online form or participate in an online forum or chat.

We may use this information to address your questions, issues and concerns.

The processing is necessary for our legitimate interests, namely administering the Service and dealing with enquiries and complaints relating to the Services.

Up to 90 days after the removal of your account or organization. Anonymized comments or opinions can be conserved longer.

We may use this information to improve our Public Services.

The processing is necessary for our legitimate interests, namely to inform the development of new features of the Service and the improvement of the Service generally.

We may use this information to determine products and services that may be of interest to you.

The processing is necessary for our legitimate interests, namely to inform our direct marketing.

Payment and transaction information, such as the products and services you purchased from us, date and time of your transaction, and your payment information, such as your credit card or bank account details.

We may use this information to facilitate transactions.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

Until you change the payment mean, cancel your subscription or remove the payment mean from the platform.

We may use this information to provide customer support.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

We may use this information for accounting and taxes purpose.

The processing is necessary for compliance with a legal obligation to which we are subject.

Without limit of time.

We may use this information to detect and prevent fraud.

The processing is necessary for our legitimate interests, namely the prevention and detection of fraud.

Without limit of time.

Content that you create when you use the Service, or upload to the Service, i.e. music scores.

We may use this information to provide you the features and functionalities of the Service.

If you share your content using Projects, your content will be viewable and editable by members to whom you give access to the Project.

If you share Pieces or Setlists from your library using links or the “Share” feature, your content will be available to the people with whom you shared your content.

If you are a Newzik Education or Newzik Ensemble user, content you share or create in Projects belonging to your organization can be accessed by administrators and allowed members of your organization.

Additionally, for Newzik Education users, content created within the context of a task within a Newzik-supported Learning Management System may be accessed by the Instructor who assigned the task.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

If your account is active, some deleted content can be stored up to 1 year after you remove it.

For individual users, if you requested to remove your account, up to 90 days after the removal of your account

For Newzik Education and Newzik Ensemble users, your content shall be kept indefinitely by your organizations, after anonymization of your personal information.

Information provided by third-party accounts you connect to our Service.

If you are an Individual user, and if you connect a third-party account, such as Google, Facebook or Apple, to our Service we will collect personal information from the third-party service in accordance with your privacy settings on that service. The connected service may provide us with information such as your name, Facebook ID or Apple ID, email address.

You can also sign up to our Service through your own Learning Management System (LMS).

The data we receive is dependent on your privacy settings with the third-party service.

We may use the information provided to help create an account for you on our Service.

The processing is necessary for the performance of a contract and to take steps prior to entering into a contract.

Up to 90 days after the removal of your account

We will only use your personal information in this way to the extent you have given us your consent to do so.

Preferences that you set for notifications, marketing communications, how our website is displayed and how you use the Service.

We may use this information to provide notifications, send communications and display our Service in accordance with your choices.

The processing is necessary for our legitimate interest, namely ensuring the user receives the correct marketing and other communications.

Up to 90 days after the removal of your account

We may use this information to ensure that we comply with our legal obligation to send only those marketing communications to which you have consented.

The processing is necessary for compliance with a legal obligation to which we are subject

Information about your location. We may collect an approximate location based on your device’s IP address. Other than this information, or any information about your location that you choose to provide to us, we do not collect information about your precise location.

We may use an approximate location to ensure content on our site is relevant to the area, city, state or country you are using your device in.

The processing is necessary for our legitimate interest, namely tailoring our Service to our users.

Up to 90 days after the removal of your account.

Information about fraudulent or criminal activity relating to your account.

We may use this information for the purposes of detecting and preventing crime.

The processing is necessary for our legitimate interests, namely detecting and preventing crime.

Without limit of time

All personal information set out above.

We will use all the personal information we collect to operate, maintain and provide to you the features and functionality of the Service, to communicate with you, to monitor and improve the Service and our business, and to help us develop new products and services.

The processing is necessary for our legitimate interest, namely to administer and improve the Service.

Up to 90 days after the removal of your account, or longer if the data has been anonymized.