FAQ

Is Newzik available on Android or Microsoft devices?
For now, the Newzik app is only available on iOS devices (iPhone, iPad and iPod Touch). However, we recently launched the beta version of Newzik Web, a platform compatible with all web browsers on...
Tue, 19 May, 2020 at 4:19 PM
What happens when my subscription to Newzik Pro ends?
When your subscription to Newzik Pro expires, you will no longer be able to open your Pieces. However, your Pieces, Setlists, Projects and edits will remain saved in your Newzik account, and you w...
Thu, 8 Jul, 2021 at 6:20 PM
The annotation toolbar is covering the top of my music and I cannot view or annotate it, what should I do?
On iPads, ou can drag the annotation toolbar up and down, and send it quickly to the top or bottom of the screen by swiping it up or down.
Tue, 27 Oct, 2020 at 4:38 PM
I do not see my sheet music in my Newzik Library and/or Setlists, why?
When (and only when) you log in to your Newzik account, depending on the size of your digital music library, it might take some time for your Pieces to load and appear on your device. A syncin...
Mon, 19 Apr, 2021 at 3:33 PM
How can I be sure that my music and edits are saved?
As long as your device is connected to the Internet, all of your music and edits will be automatically backed up on our server. This also means that you will be able to recover your full library f...
Mon, 19 Apr, 2021 at 3:42 PM
Why do I need to create an account?
Your library and edits will only be backed up on our cloud if you have created a Newzik account, allowing you to recover all of its contents from any iOS device at any time.
Wed, 22 Apr, 2020 at 12:49 PM
Can I use Newzik offline?
Sure! Once you have loaded all the music you need on your iPad or iPhone, you can use it offline. You can go on creating, editing and reading your Pieces: all these changes will be saved on the c...
Wed, 22 Apr, 2020 at 12:49 PM
Why does my device’s keyboard not show up? I use a Bluetooth foot pedal.
Most Bluetooth foot pedals are recognized as external keyboards by the iPad or iPhone, which prevents the virtual keyboard from appearing. To make it pop up, follow the instructions below correspo...
Tue, 27 Oct, 2020 at 4:04 PM
My pedal is not turning my pages, what should I do?
Make sure that: Your pedal is turned on and charged Your pedal is connected and paired with your iPad or iPhone The right pedal mode is selected If the problem persists, please visit the pe...
Wed, 22 Apr, 2020 at 12:50 PM
Why are push notifications needed to use Newzik?
For the best experience possible, it is strongly advised to enable push notifications for Newzik on your iPad or iPhone. Contrary to what one might think, push notifications are not just messages ...
Tue, 19 May, 2020 at 4:19 PM